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How to migrate your website without downtime

Moving hosts sounds risky but it is routine when done in the right order. We migrate sites for free — here is exactly what happens and what to prepare.

What to prepare

  • cPanel login or a full backup archive from your current host
  • A list of email accounts you need moved, with mailbox sizes
  • Access to your domain's DNS, or your registrar login
  • Any custom DNS records — mail providers, verification records, subdomains

The migration sequence

  • Copy files, databases and email to the new account
  • Lower the DNS TTL a day ahead so the switch propagates quickly
  • Test the site on a temporary URL and fix anything broken
  • Repoint nameservers or A records at the new host
  • Keep the old account running for a few days to catch stragglers

Avoiding lost email

Email is where migrations usually go wrong. Mailboxes are copied before the cutover and re-synced afterwards, and MX records are only changed once mail is confirmed working on the new server. Keeping the old account alive for several days catches any messages delivered to a stale cache.

After you go live

  • Check SSL is issued and HTTPS is forced
  • Send and receive a test message on each mailbox
  • Verify contact forms actually deliver
  • Confirm the first automatic backup completed
  • Check Search Console for new crawl errors after a week

Frequently asked questions

Is migration really free?

Yes, for standard cPanel sites moving onto one of our hosting plans. Very large or unusual setups may need a scoped quote, which we will tell you about before starting.

Will my site go down during the move?

No. The site stays live on the old host until the copy is tested on the new one; only then does DNS change, and both serve the same content during propagation.

How long does DNS propagation take?

Usually under an hour with a lowered TTL, though some networks can cache for up to 24 hours.

Ready when you are

Pick a plan, pay with Mobile Money, card or crypto, and your service activates automatically.

Request a free migration